PRESS RELEASE
09 October 2024

LMA and IUA take first step to tackle early careers challenge – claims ‘taster’ job simulations

London, 09 October 2024: The Lloyd’s Market Association (LMA) and the International Underwriting Association (IUA) have launched two online claims job simulations to improve visibility of career opportunities in claims and provide students with an immersive, hands-on learning experience. The initiative, formed through the 2023 LMA Claims Strategy, is informed by findings in the LMA’s 2023 Heads of Claims Talent Survey, which called out an urgent need to attract candidates into the early claims talent pipeline.

The two simulations have been developed together with Forage, a platform with a global reach of over six million enrolments and collaborations with universities and charitable organisations. The platform enables students to experience work on the job, practice their skills and build confidence to source a career. In addition, the simulations connect to the London Market Group’s (LMG) London Insurance Life platform, giving access to career guides and job opportunities in specialty insurance. 

Janine Powell, Claims Director of the Lloyd’s Market Association, said: “Over the past 18 months, we have identified that challenges experienced by the claims community are, in part, related to early talent attraction. We recognise that there is an urgent need to address this through collective action across the London market. The job simulations will raise the visibility of a career in claims and the skills required to build a claims career, illustrating the variety and societal value claims roles deliver.

“The job simulations will form part of a wider body of initiatives across the market, alongside a targeted effort to make adverts for claims roles more accessible and compelling to potential new hires, and to improve the education and networking benefits available to claims professionals early in their career.” 

Joe Shaw, Senior Underwriting and Claims Executive at the IUA, said: “The London insurance market offers many exciting career opportunities across a wide range of claims-related functions. From problem-solving complex cases to helping individuals and businesses recover from unforeseen events, claims practitioners play a vital role. Companies are keen to showcase the rewarding and dynamic roles available in our industry and recruit the next generation of claims professionals.”

Tom Brunskill, Co-Founder and General Manager of Forage, added: “It is clear from the LMA’s research that there is a gap in the market for an educational programme that introduces early talent to the possibility of a career in claims. In our conversations over the past year, we have worked closely with the LMA, IUA and LMG to devise job simulations that will appeal to early talent and drive them towards applying for these roles. It is our hope that through this partnership, we can match up motivated people with a fulfilling career in claims.”

For more information, go to each programme’s website: 
London Market Claims Operations: https://www.theforage.com/simulations/london-insurance-life/claims-operations-m6eg
London Market Claims Adjuster: https://www.theforage.com/simulations/london-insurance-life/claims-adjuster-cfim 

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Notes to Editors

Media relations contacts

LMA:
Carole Porter, Head of Communications | +44 20 3307 3947 | Email: carole.porter@lmalloyds.com

IUA:
Scott Farley, Director of Communications | +44 20 7617 4449 | Email: scott.farley@iua.co.uk

Omnia Partners:

Victoria Sisson, Director | +44 794 129 4872 | Email: victoria.sisson@weareomniapartners.com

About the Lloyd’s Market Association (LMA)

The Lloyd's Market Association (LMA) exists at the very heart of Lloyd's, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. All 55 Lloyd's managing agencies, with a total market stamp capacity of approximately £52.6bn in 2024, and all Lloyd's members' agents, are members of the LMA. 
 
We represent our members' interests to organisations including governments, regulators, and the market's central supporting body, the Corporation of Lloyd's. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd's and the other market associations to influence initiatives and outcomes. We operate the market's most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com.

About the IUA

The International Underwriting Association of London (IUA) is the representative body for companies in London providing international and wholesale insurance and reinsurance coverage. Its mission statement is to secure an optimal trading environment for London insurance companies.   

The IUA’s London Company Market Statistics Report shows that overall premium income for the company market in 2023 was £48.432bn. Gross premium written in London totalled £42.995bn while a further £5.437bn was identified as written in other locations but overseen by London operations.