The group discussed changes in LMA group structures, including the new DA Management Group and Emerging Professionals Claims Community. Membership diversification was highlighted, with plans to invite additional market members. Key priorities for 2025 include improving broker engagement, addressing multiple slip challenges and enhancing education and understanding of CLAs. Members explored geopolitical risks, challenges with claims in difficult locations, alternate adjusting technologies and market standards for site visits and desktop assessments. Discussions also covered learning and development initiatives, an upcoming online session with loss adjusters and new and emerging market issues.