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LMA and IUA launch Joint Healthcare Claims Group to strengthen market expertise

7th October 2026

London, 07 October 2026: The Lloyd’s Market Association (LMA) and the International Underwriting Association (IUA) have launched the Joint Healthcare Claims Group, bringing together specialists from across the Lloyd’s and company markets to address the evolving challenges facing the healthcare market.

The group will provide a dedicated forum for claims practitioners to share expertise, discuss emerging risks and support greater collaboration across the London market.

The creation of the group reflects the increasingly complex environment in which healthcare professionals operate, shaped by changing legal and regulatory landscapes and shifting claims and litigation trends.

The group will be co-chaired by Xanthe Boyle, Chief Claims Officer at Coverys London, and Georgia Billington, Casualty Claims Manager at Dale Underwriting Partners.

Janine Powell, Claims Director at the LMA, said: “Healthcare remains a specialised and continually evolving class of business. By creating a single forum for healthcare claims specialists from across the Lloyd’s and company markets, we can help ensure the London market continues to provide innovative and effective solutions for clients.”

Joe Shaw, Director of Claims at the IUA, said: “This new group provides an opportunity to bring together expertise from both associations, encourage greater collaboration between claims practitioners and support discussion on the issues most important to the sector.”

The Joint Healthcare Claims Group forms part of the LMA’s and IUA’s ongoing commitment to supporting specialist technical expertise, encouraging market engagement and promoting the development of best practice across the London insurance market.

ENDS

Notes to Editors

Media relations contacts

LMA:
Carole Porter, Head of Marketing and Communications | +44 20 3307 3947 | Email: carole.porter@lmalloyds.com

Omnia Partners:
Victoria Sisson, Director | +44 794 129 4872 | Email: victoria.sisson@weareomniapartners.com

Notes

About the Lloyd’s Market Association

The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA.

We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com.

About the International Underwriting Association (IUA)

The International Underwriting Association of London (IUA) is the representative body for companies in London providing international and wholesale insurance and reinsurance coverage. Its mission statement is to secure an optimal trading environment for London insurance companies. The IUA’s London Company Market Statistics Report shows that overall premium income for the company market in 2023 was £48.432bn. Gross premium written in London totalled £42.995bn while a further £5.437bn was identified as written in other locations but overseen and managed by London operations. For more information visit: www.iua.co.uk.

LMA and IUA launch new job simulations to build future talent pipeline in underwriting and operations

5th October 2026

London, 05 October 2026: The Lloyd’s Market Association (LMA) and the International Underwriting Association (IUA) have launched two new online job simulations to improve visibility of career opportunities in underwriting and operations, providing students with an immersive, hands-on learning experience.

As part of the London Market Group’s London Insurance Life campaign to make specialty insurance a destination career, the launch builds on the success of the claims job simulations introduced by the LMA and IUA in 2024. These simulations gave aspiring talent an introduction to careers in claims handling and adjustment.

The two simulations were developed with Forage, a workforce readiness platform used by more than ten million people globally. Forage partners with employers to create virtual job simulations that give people opportunities to explore careers, build and apply relevant skills, and better understand the work before they apply for a job. In addition, the simulations connect to the London Market Group’s London Insurance Life platform, giving access to career guides and job opportunities in specialty insurance.

Joe Brace, Operations Director at the LMA, said: “Attracting the next generation is essential to the success of the insurance market. These job simulations provide students with a practical introduction to careers in underwriting and operations, helping them understand the skills required and vital roles these functions play in delivering insurance solutions. By offering real insight into day-to-day responsibilities, we hope to broaden awareness of the diverse and rewarding career opportunities available across the market and encourage more people to consider underwriting and operations as a career destination.”

Tom Hughes, Director of Underwriting at the IUA, said: “In recent months we have seen a number of applicants coming to the London market having previously completed the Forage job simulations for claims handling. The feedback on these courses has been excellent, with students feeling they offer a valuable opportunity to develop skills and learn about our sector. Expanding the selection to include underwriting and operations will undoubtedly help us to attract the professional talent we need to thrive as an industry.”

“Forage job simulations bring career opportunities to life in a way a job description never can,” said Scott Schirmeier, President at Forage’s parent company, EAB. “The job simulations will help the LMA and IUA give aspiring talent a clearer view of careers in underwriting and operations while strengthening the talent pipeline.”

The job simulations are accessible via each programme’s webpage:

London Market Underwriter: https://www.theforage.com/simulations/london-insurance-life/london-market-underwriter-veo1

London Market Operations Analyst: https://www.theforage.com/simulations/london-insurance-life/operations-analyst-klxx

– ENDS –

Notes to Editors

Media relations contacts

LMA:

Carole Porter, Head of Marketing and Communications

+44 (0)20 3307 3922 | carole.porter@lmalloyds.com

IUA:

Scott Farley, Director of Communications

+44 (0)20 7617 4449 | Scott.Farley@iua.co.uk

Omnia Partners:

Victoria Sisson, Partner

+44 794 129 4872 | victoria.sisson@weareomniapartners.com

About the LMA
The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA. 
 
We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information, visit: www.lmalloyds.com.

About the IUA

The International Underwriting Association of London (IUA) is the representative body for companies in London providing international and wholesale insurance and reinsurance coverage. Its mission statement is to secure an optimal trading environment for London insurance companies. The IUA’s London Company Market Statistics Report shows that overall premium income for the company market in 2023 was £48.432bn. Gross premium written in London totalled £42.995bn while a further £5.437bn was identified as written in other locations but overseen and managed by London operations. For more information visit: www.iua.co.uk.

MS Amlin’s Christiern Dart joins LMA Board

10th September 2026

London, 10 September 2026: The Lloyd’s Market Association (LMA) today announces the appointment of Christiern Dart, Chief Executive Officer of MS Amlin, to the LMA Board. The LMA is governed by a Board that sets the overall strategy, direction and priorities of the Association. The Board is made up of senior market practitioners and LMA leaders.

Clare Constable, Chief Claims Officer of MS Amlin, has stepped down from the LMA Board.

Sheila Cameron, Chief Executive Officer of the LMA, commented: “We are delighted to welcome Christiern to the Board. With more than three decades of leadership experience across the international (re)insurance market, Christiern brings deep insight from across the Lloyd’s market and a strong understanding of the opportunities and challenges facing managing agents. We look forward to working with him as we continue to advocate for our members and make the market a better place.

“I would like to thank Clare for her contribution to the LMA during her time on the Board.”

ENDS

Notes to Editors

Media relations contacts

LMA:
Carole Porter, Head of Marketing and Communications | +44 20 3307 3947 | Email: carole.porter@lmalloyds.com

Omnia Partners:
Victoria Sisson, Director | +44 794 129 4872 | Email: victoria.sisson@weareomniapartners.com

Notes

About the Lloyd’s Market Association

The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA.

We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com.

LMA announces new members of Chief Underwriting Officers’ Committee

28th July 2026

London, 28 July 2026: The Lloyd’s Market Association (LMA) has announced the selection of new members to its Chief Underwriting Officers’ Committee (CUOC), the senior underwriting committee representing the Lloyd’s market.

The CUOC plays a central role within the LMA’s committee structure, bringing together Chief Underwriting Officers and Active Underwriters from across the market. Reporting to the LMA Board, the committee provides strategic leadership on underwriting issues and supports market-wide initiatives, helping to maintain Lloyd’s position as the leading global marketplace for specialty (re)insurance.

Members have been selected following a rigorous process led by the LMA Nominations and Governance Committee, together with the CUOC Chair and Deputy Chair. The selection process considered a range of factors, including diversity of underwriting expertise and firm representation across large, medium and small managing agents.

The selected CUOC members are:

  • Nicola Stacey, Chaucer (Chair)
  • Russell Bean, Talbot (Deputy Chair)
  • Ian Bridge, Dale
  • Martin Burke, MS Amlin (continuing member)
  • Andrew Dolphin, Hiscox (continuing member)
  • Gavin Hayes, Beazley
  • David Hopkins, Asta
  • John King, Brit
  • Ross Louden, Nephila (continuing member)
  • Chris Smelt, MAP (continuing member)
  • Henry Mumme-Young, SCOR
  • Henry Nelson, Liberty Specialty Markets
  • Melanie Raven, Ark
  • Toby Read, AXIS
  • Alois Rouffiac, Canopius (continuing member)
  • Kevin Shallow, QBE
  • Carolyn Shreeve, Allied World (continuing member)
  • Steven Tebbutt, Starr
  • Matt Yeldham, AEGIS London

Matthew Bellamy, Underwriting Director at the LMA, commented: “The CUOC plays a vital role in representing the interests of underwriters across the Lloyd’s market, from driving conversations on emerging risks to promoting excellence in underwriting performance.

“We have brought together individuals with a broad range of experience, perspectives and technical expertise, which will be critical as the market continues to evolve.”

Nicola Stacey, Chief Underwriting Officer at Chaucer, added: “We would like to thank the selected committee members, retiring members and all those who were nominated in what was a highly competitive process. The level of engagement demonstrates the importance that the wider market places on the work of the CUOC and its role in supporting the market.”

ENDS

Notes to Editors

Media relations contacts

LMA:
Carole Porter, Head of Marketing and Communications | +44 20 3307 3947 | Email: carole.porter@lmalloyds.com

Omnia Partners:
Victoria Sisson, Director | +44 794 129 4872 | Email: victoria.sisson@weareomniapartners.com

Notes

About the Lloyd’s Market Association

The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA.

We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com.

LMA launches Claims Capability Framework to support the future of London market claims talent

27th July 2026

London, 22 July 2026: The Lloyd’s Market Association (LMA) and International Underwriting Association (IUA) have today launched the Claims Capability Framework, a cross-market resource designed to support the development of claims professionals during their first two years in the London market.

The framework, developed by the LMA with support from across the London market, establishes a clear pathway for the technical knowledge, skills and experiences expected of new claims entrants. It aims to provide a consistent foundation for the development of claims practitioners across the London market, while remaining flexible enough for firms to integrate into their existing learning and development programmes.

The framework has been co-created by 37 professionals from 25 market firms, including heads of claims, claims managers, emerging claims professionals and HR and learning specialists from across Lloyd’s, the company market and the broking community. It covers six core capability areas, from market and technical claims knowledge through to governance, operations and interpersonal skills.

Janine Powell, Claims Director at the LMA, commented: “As the market continues to evolve, it is essential that we invest in developing the next generation of claims professionals and maintain high professional technical standards and skills.

“The Claims Capability Framework provides a clear and consistent pathway of skills, technical knowledge and learning experiences that new entrants should expect to develop during their first two years in the market. Importantly, it has been created by the market, for the market, demonstrating the commitment to delivering high-quality foundational learning for the claims profession.”

Joe Shaw, Director of Claims at the International Underwriting Association, said: “The London market faces a vital challenge to recruit new claims talent and it is just as important to ensure that as people enter the market they receive the training and development they need to establish successful careers.

“The Claims Capability Framework seeks to do this by laying out a clear pathway for achievement. It will provide opportunities to furnish practitioners with both essential skills and a professional network that will stand them in good stead for years to come.”

Alongside the framework, the LMA has also published an implementation guide and supporting FAQs to help organisations embed the framework in a way that best suits their own development strategies.

The Claims Capability Framework can be accessed via the LMA website and IUA website.

ENDS

Notes to Editors 

Media relations contacts 
 
LMA: 
Carole Porter, Head of Marketing and Communications | +44 20 3307 3947 | Email: carole.porter@lmalloyds.com 

Omnia Partners: 
Victoria Sisson, Director | +44 794 129 4872 | Email: victoria.sisson@weareomniapartners.com 

About the Lloyd’s Market Association 

The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA. 

We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com. 

LMA publishes new clause and guidance note addressing transit fee payments in the Strait of Hormuz

23rd July 2026

London, 23 July 2026: The Lloyd’s Market Association (LMA) has published a new model clause for use by marine hull underwriters, addressing the position of transit fee, toll or other payments made in connection with vessels passing through the Strait of Hormuz.

The clause has been developed to provide clarity to the market on the insurance position where it has been confirmed that a payment (including financial or other forms of payment) has been made to enable a vessel to pass through Iranian territorial waters or otherwise transit the Strait.

The LMA has developed the clause in response to concerns about applicable sanctions and terrorism legislation arising where insurers become aware, or through appropriate due diligence ought reasonably to become aware, that any financial or non-financial payment has been given by the insured. It is intended to operate alongside existing sanctions clauses.

Under the clause, insurers will not cover any such payment. In addition, where a payment has been made, cover for the relevant vessel will cease due to the risk of a breach of sanctions and/or terrorism legislation in the US, UK or EU.

Arabella Ramage, Legal and Regulatory Director at the LMA, commented: “The clause and guidance have been developed to support the market in navigating a complex and evolving legal and regulatory environment.

“It provides a clear contractual position for insurers and insureds where transit payments, including non-financial payments, are given in connection with passage through the Strait of Hormuz. The clause and guidance align with existing sanctions and terrorism frameworks, while also evidencing the insurer’s due diligence and compliance.”

The clause and guidance note are available on the LMA website.

ENDS

Media relations contacts

LMA:

Carole Porter, Head of Marketing and Communications

+44 20 3307 3947 | carole.porter@lmalloyds.com

Omnia Partners:

Will White, Partner

+44 777 155 247 | will.white@weareomniapartners.com

About the Lloyd’s Market Association

The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA.

We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com.

Claims individuals with 15+ years’ experience drops to 31% within the Lloyd’s market

16th July 2026

The recent Lloyd’s Market Association Claims Talent Survey points to the loss of experienced professionals, impact of AI and continued pressure on the mid-career talent segment.

London, 16 July: Data published today from the Lloyd’s Market Association (LMA) Claims Talent Survey reveals an increase in new entrants (under three years’ experience), alongside a reduction in highly experienced professionals (over 15 years’ experience) within the Lloyd’s claims talent pool.

The survey was conducted as a follow-up to the LMA Claims Talent Survey in 2023, and responses from the majority of Lloyd’s managing agents revealed that talent remains a priority for claims leaders.

A picture of the current market:

  • Data indicates that the number of claims individuals with 15+ years’ experience dropped from 37% in 2023 to 31% in 2025.
  • New entrants, which include university graduates, school leavers and outside-of-industry talent, now accounts for 52% of junior roles. This is an increase from 37% in 2023.

Although respondents represent just over 50% of the managing agent community, initial signs suggest a shift in the demographic profile of the claims community.

Talent sourcing trends:

  • 69% of talent is recruited from within the existing Lloyd’s market talent pool. Down from 74% in 2023.
  • The recruitment of experienced adjusters (15+ years) from the Lloyd’s market has dropped from 22% in 2023 to 17% in 2025.
  • In terms of which channels are used for recruitment, the use of recruitment agencies has decreased by 16%, while internal recruitment also decreased by 6%. However, the use of LinkedIn in talent sourcing increased by 11%.

Heads of claims also highlight these challenges as continuing:

  • Poaching remains a concern, where a decreasing pool of experienced talent leads to higher demand for candidates. Investment in training and development is undermined by the difficulty of retaining those who have benefited from it.
  • Flexible working environments issues emerge as there is a reluctance among candidates to commit to four days a week in the office.
  • The 5-7 year and 15+ year experience cohorts remain the hardest to recruit for, with a continued trend of candidates seeking senior roles without the requisite background.
  • Salary expectations continue to outpace experience levels.
  • There is a limited talent pool across classes, especially within niche markets.

The data shows that hiring strategies have broadened. There has been increased recruitment of school leavers, graduates and individuals from outside the insurance industry. Notably, ‘outside-of-industry’ hiring strategies have shifted, from a previous focus on solicitors to a wider emphasis on transferable skills such as data, risk management, digital capability and communication.

When asked whether their view of future risks and opportunities had changed, heads of claims pointed to two overriding factors: the pace of technology change and increased automation, and a perceived reduction in knowledge and expertise within the market.

The survey revealed that the skills most frequently cited as critical for the future reflect this shift:

  • Data and analytics
  • Technical expertise
  • Customer communication
  • Relationship management
  • Portfolio management
  • Adaptability and strategic thinking.

Janine Powell, Claims Director at the LMA, said: “Claims has a growing story to tell as a career destination, and the future of claims depends on getting the balance right.

“It’s great we’re attracting new talent, and must continue initiatives to do so, but we cannot afford to lose the depth, judgement and experience that sit within our mid-career professionals.

“What’s evident is the digitalisation of claims. If we embrace AI and automation in the right way, we free up space for higher-value work and create a genuine demand for new technical professionals, opening doors to different talent pipelines.

“What being a ‘good’ claims professional looks like is shifting. However, what isn’t is the human dimension of the role. The survey shows that the critical aspects of a claims professional are both technical and relational. The market’s aim now should be to develop claims professionals who can combine technical and human insights, as both are essential to the evolving market.”

ENDS

Notes to Editors

Media relations contacts

LMA:
Carole Porter, Head of Marketing and Communications | +44 20 3307 3947 | Email: carole.porter@lmalloyds.com

Omnia Partners:
Will White, Partner, Omnia Partners | 07771 555247 | Email: will.white@weareomniapartners.com

About the Lloyd’s Market Association

The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA.

We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com.

LMA launches new SME Property and Business Interruption model wording

30th June 2026

Developed in response to market demand and in line with the LMA’s continued commitment to supporting best practice, the new wording builds on the success of the LMA’s Consumer Household Insurance Policy. Following its publication, LMA members requested a comparable, high-quality wording tailored specifically for SME risks.

The policy provides comprehensive cover for damage to insured property and associated business interruption losses. It also includes a range of optional extensions, such as cover for business interruption resulting from property damage at the premises of a direct customer or supplier.

A key focus of the wording is clarity and accessibility. It has been drafted using consumer-friendly language, with an emphasis on readability and alignment with the FCA’s Consumer Duty requirements, supporting improved customer understanding and outcomes.

David Powell, Head of Technical Underwriting at the LMA, commented: “This new model wording reflects our ongoing commitment to supporting the market with clear, practical and compliant documentation. By focusing on plain, consumer-friendly language and ensuring alignment with regulatory expectations, we are helping our members deliver better outcomes for SME clients while maintaining the technical robustness the market expects.”

The new wording is available on the Lloyd’s Wordings Repository. 

ENDS 

Notes to Editors 

All LMA model clauses and wordings are purely illustrative and are published and distributed for the guidance of Lloyd’s managing agents, brokers and other market participants. All contracting parties are free to agree to different conditions/amend the model clauses or wordings  as they see fit; the LMA does not protect its intellectual property rights over model clauses or wordings. It is for underwriters to decide whether or not any contractual language is acceptable on any given risk.

Media relations contacts 
 
LMA: 
Carole Porter, Head of Marketing and Communications | +44 20 3307 3947 | Email: carole.porter@lmalloyds.com 

Omnia Partners: 
Victoria Sisson, Director | +44 794 129 4872 | Email: victoria.sisson@weareomniapartners.com 

About the Lloyd’s Market Association 

The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA. 

We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com. 

Lloyd’s Market Association celebrates 25 years at the centre of global insurance   

25th June 2026

London, 25 June 2026: On 28 June 2026, the Lloyd’s Market Association (LMA) marks its 25th anniversary as a leading voice in the London specialty insurance market. It has been a period defined by rapid global change, market transformation and increasingly complex risk.  

Founded in 2001 as part of the merger of the marine, non-marine, aviation and members’ associations, some of whom had existed since the early 1900s, today’s LMA has played a central role in helping the Lloyd’s market respond to major global events. From the aftermath of 9/11 to the rise of cyber risk to the COVID-19 pandemic and ongoing geopolitical volatility, the LMA has shaped market standards, designed model wordings, influenced legislation and created best practices that underpin international specialty insurance. 

The LMA is renowned for its technical expertise and has published many world-leading model clauses over the course of the last 205 years, including Terrorism Risk Insurance Act (TRIA) wordings post 9/11, clauses addressing silent cyber risk and cyber warfare, the first communicable disease clause at the height of COVID and our industry-leading sanctions clauses.     

The association has also been a key driver of operational and technological advancement across the Lloyd’s market. From the Lloyd’s Wording Repository in 2007 and the GEMINI claims expert management system in 2018, to the first Core Data Record (CDR) in 2021 and to our more recent work on artificial intelligence. The LMA has encouraged and guided members to evolve at the ever-growing pace of modern technology and global digitalisation.  

The LMA Academy is recognised as the home of technical training for the Lloyd’s marketplace. The LMA’s training programmes are available to the newest market employees to the most experienced non-executive directors. The LMA has also led the way on thought leadership, with reports published on both lead and follow roles, underwriting the transition, and more recently guidance on broker payments. 

Helping to support an evolution of the market’s culture has also been an LMA priority. The LMA launched the acclaimed inaugural Underwriting Talent Summit in 2025, which shone a spotlight on the declining pipeline of female underwriting leaders within the Lloyd’s market.  

Since its inception, the LMA has been guided by a series of influential leaders, with three CEOs: Simon Sperryn (2001), David Gittings (2006) and Sheila Cameron (2019), alongside five chairs: Stephen Catlin (2001), Paul Jardine (2007), Rupert Atkin (2012), Neil Maidment (2015), Andrew Brooks (2019) and Sean McGovern (2026). Through their leadership, each has helped to successfully deliver the evolving priorities of the Lloyd’s market. 

Sheila Cameron, CEO at the LMA, said: “Over the last quarter century, the LMA has evolved alongside the Lloyd’s market in an ever-changing and riskier world. 

“Throughout technological disruption, geopolitical uncertainty and a global pandemic, our role has not changed – to be a voice that supports our members and our market in the global insurance ecosystem and facilitates market growth, efficiency and development.

“As I look back, I credit those who have enabled the LMA to become the leading market voice it is today and looking ahead, I see the demands on and need for the association continuing to develop at an accelerating pace. We aim to ensure our members and the market remain resilient, relevant and ready for the future, whether that is responding to digitalisation and AI, market cycles or shifting global risk dynamics. 

“Without our members dedicating their time and expertise, we simply could not achieve what we do. Their support, engagement and willingness to collaborate have been invaluable over the last 25 years. We are also grateful to Lloyd’s, whose collaboration and shared commitment to making the market a better place has helped drive positive change across the market. 

“As we enter our next chapter, we will continue to support members, influence key market developments and help grow the Lloyd’s market’s position as the home for global risk.” 

To mark the anniversary, the association has created a timeline of its most significant milestones, available here on the LMA website. 

ENDS 

Notes to Editors 

Media relations contacts 
 
LMA: 
Carole Porter, Head of Marketing and Communications | +44 20 3307 3947 | Email: carole.porter@lmalloyds.com 

Omnia Partners: 
Victoria Sisson, Director | +44 794 129 4872 | Email: victoria.sisson@weareomniapartners.com 

About the Lloyd’s Market Association 

The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA. 

We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com. 

London market associations launch cross-market Fee Payment Enablement Scheme to accelerate expert fee settlement

24th June 2026

New initiative from LMA, IUA and LIIBA addresses operational payment delays and supports continued availability of specialist survey services

London, 24 June 2026: The Lloyd’s Market Association (LMA), International Underwriting Association (IUA) and London & International Insurance Brokers’ Association (LIIBA) have today announced the launch of a new cross-market Fee Payment Enablement Scheme, designed to improve the speed and efficiency of payments to third-party surveyors and experts across the London market for pre-risk services.

Developed as a joint market initiative, the scheme addresses long-standing challenges in the settlement of expert fees. The scheme aims to:

  • expedite the payment of surveyor and expert fees and clear back-year invoices; 
  • reduce administrative friction in obtaining underwriting share data;  
  • support the continued viability of expert survey services.  

The scheme has been introduced in response to persistent operational delays in the payment of surveyor invoices, in part driven by fee collection agents being unable to access detailed information about individual underwriters’ shares on complex placements. These delays have created operational and financial pressures for surveyors, with implications for the continued provision of specialist expertise to the market.

To address this, the LMA established and led a cross-market working group, with engagement from Velonetic and supported by the IUA and LIIBA, to enable the controlled release of underwriting information to authorised fee collection agents, where submissions contain incomplete or incorrect data. This allows agents to validate and resubmit payment requests more efficiently, helping to reduce outstanding balances and accelerate settlement timelines.

The scheme is underpinned by contractual and process changes to the existing service agreement with Velonetic, enabling them to share key data for the purpose of facilitating expert fee payments. It also clarifies the roles and responsibilities across the process.

The initiative was successfully piloted in Q1 2026 with the LMA and IUA Joint Specie Committee and LIIBA’s Fine Art and Specie Committee. Participating collectors reported significant benefits – including one collector achieving a 75% reduction in outstanding invoice value – alongside improved consistency across fee payment submissions. The scheme also enables the resubmission of previously rejected submissions relating to aged invoices.

Joe Brace, Operations Director at the LMA, said: “This initiative demonstrates what can be achieved through genuine cross-market collaboration. By addressing the underlying data and process challenges that have historically slowed payments, we are helping to improve certainty for surveyors and ensure the London market continues to benefit from their expertise as a valued part of our complex ecosystem.”

Shazia Rennison, Committee Secretary of the Joint Specie Committee, added: “The pilot with the Joint Specie Committee has shown clear, measurable benefits, with faster settlement of fees and reduced administrative friction. This scheme provides a practical, scalable solution that supports both market efficiency and the resilience of critical third-party services.”

Kim Darrington, Director of Market Operations and Transformation at the IUA, said: “One of the great strengths of the London market is its depth of expertise provided by a wide selection of specialist insurance support services, but in order for this complex ecosystem to work efficiently, communication is vital. This new initiative will remove administration burdens and improve IUA members’ engagement with surveyors and other experts across our industry.”

The scheme is intended to be rolled out more widely across other markets where similar challenges exist, supporting a more consistent and efficient approach to the payment of expert fees.

Full details on the scheme are available here.