LMA - Operational Resilience Committee

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Operational Resilience Committee

The Operational Resilience Committee provides strategic oversight and coordination of the Lloyd’s market’s approach to operational resilience. Its primary role is to support managing agents in implementing the regulatory framework, fostering alignment on key policies and driving continuous improvement in resilience practices across the market.

The committee offers a collaborative forum for discussing strategic objectives, sharing insights and promoting best practice. It aims to enhance the market’s ability to prevent, respond to, recover from and learn from operational disruptions, thereby strengthening the performance, reputation and trust in the Lloyd’s platform.

Download the Committee Terms of Reference here.

Committees » Operations

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Committee

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Matt Wood

Head of Technology, Security and Resilience

Committee secretary

Angela Dees

Co-Chair

Jane Hitchcox

Co-Chair

Alka Khurma

Co-Chair

Scarlett Smith

Co-Chair

Committee insights

Operations Update, Q3 2026

LMA and IUA launch new job simulations to build future talent pipeline in underwriting and operations

“No More Ambiguity” Data Standards and a Vision for a Digitised Market

Upcoming events

For events hosted online, joining instructions will be emailed to all registered attendees closer to the date of the event no later than 24 hours prior to commencement.

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When Cyber Becomes Physical: Understanding OT Risk, Loss and Claims

This panel discussion will examine the distinctive exposures created by OT and how they differ from traditional IT cyber risk. It will explore how cyber incidents can result in losses within the Cyber Physical Damage market, including risk codes CZ and CH, as well as across Political Violence and Terrorism, Property, Energy and Marine classes of business.

Data Centres: Regulation, Resilience, Availability and Performance

The LMA invites members to a series of webinars on the risk and resilience of data centres.

Beyond the Headlines: Claims Insights on Political Risk & Political Violence 2026

Against a backdrop of increasing geopolitical uncertainty, this event will bring together claims professionals, underwriters, legal experts and industry specialists to explore the evolving challenges and opportunities facing the political risk and political violence markets.