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Claims NexGen Minutes 27 November 2025

The NexGen Claims Group reviewed membership updates and discussed forthcoming changes to co‑chair roles, noting strong engagement following recent recruitment. Members heard reflections on progression to senior claims leadership and considered proposals for a structured development programme to support claims professionals transitioning into management roles. The group also discussed the positioning of the NexGen brand, reviewed progress against 2025 priorities including Lloyd’s Claims Principles and AI, and agreed next steps to refine survey outputs and recommendations. Updates from recent LMA forums highlighted continued focus on claims talent and capability development.