The group reviewed the Lloyd’s CLA survey, highlighting adoption challenges and broker confusion around default arrangements. It was agreed that a reformed CLCA sub-group would prioritise guidance on appointments, communication and training. Discussions continued on the DCA attestation process, with quick feedback and changes encouraged. Priorities included improving market communication, progressing claims DA vision and coordinating DCA forums. Members highlighted the need for training consistency and cross-jurisdictional engagement. The group discussed operational resilience and the importance of balancing regulatory oversight with operational efficiency in claims handling.