The Delegated Authority Claims Management Group reviewed feedback from the Managing Agent Forum held in December, noting strong alignment between market views and the group’s existing priorities. Discussion highlighted the need for consistent claims standards across coverholders and delegated claims administrators, and the importance of Lloyd’s support in driving this. The group also reviewed and validated the core pillars of the draft DACMG strategy, noting alignment with Lloyd’s stated focus on outcomes, performance management information and risk‑based oversight. Future engagement activity and group membership were also considered.