The group approved January’s minutes and welcomed new members and co-chairs. Updates from Lloyd’s included survey results on complex claims and best practice reminders, with further refresher training planned. Members discussed 2025 priorities: commission-based claims, inter-layer disputes, ESG and AI/cyber. Sub-groups were formed to faciliate a symposium, podcast, EPCC session and networking events. Volunteers were sought for North American E&O and International PI panels. Discussions included recent market developments on RITC and social media communications. The group agreed to support the Wotton Kearney Australian Scholarship. The meeting closed with a reminder of upcoming events and feedback channels.