Practical guidance to help managing agents embed controls, manage risk and scale AI adoption responsibly
London, 23 April 2026: : The Lloyd’s Market Association (LMA), in collaboration with Barnett Waddingham, has today launched a new AI Adoption Toolkit to support managing agents in developing and strengthening governance frameworks for artificial intelligence (AI) across the Lloyd’s market.
The launch follows recent LMA research highlighting accelerated growth in AI adoption across the market and an increasing focus on governance and risk management, with the guidance reflecting a growing need across the market for more structured approaches to AI governance as adoption accelerates.
The toolkit provides practical, principles-based guidance to help firms move from early-stage experimentation towards more structured, governance-led adoption, as AI use cases continue to expand.
Developed in response to increasing AI adoption and evolving risk considerations, the toolkit is designed to support firms at different stages of their AI journey, offering a flexible framework that can be adapted to varying organisational structures, risk appetites and regulatory environments.
A practical framework for responsible AI adoption
The AI Adoption Toolkit is built around five core principles:
Together, these principles provide a structured approach to managing AI risk while enabling firms to realise the benefits of emerging technologies.
Embedding controls early and scaling AI adoption responsibly
The guidance encourages firms to begin with lower-risk use cases, embed appropriate controls from the outset and scale adoption gradually as governance frameworks mature.
It also highlights the importance of maintaining human oversight, aligning internal policies with evolving regulatory expectations, and ensuring that AI deployment is supported by effective training and clear accountability structures.
Supporting the market as AI adoption evolves
The launch of the toolkit reflects the LMA’s continued focus on supporting the Lloyd’s market in navigating the opportunities and challenges presented by AI.
As firms move beyond experimentation and towards more widespread use, the need for practical, governance-led guidance is becoming increasingly important.
Sanjiv Sharma, Head of Actuarial and Exposure Management at the Lloyd’s Market Association, said: “As AI adoption continues to develop across the Lloyd’s market, the focus is increasingly shifting towards how it is implemented and governed in practice.
The toolkit is designed to provide practical guidance to help firms embed appropriate controls early, manage risk effectively and scale adoption in a structured way.”
Wan Heah, Partner and Head of General Insurance at Barnett Waddingham, added: “We have seen significant progress made by LMA members in terms of developing their AI frameworks and governance over the past 18 months.
We hope that market participants find the toolkit useful as they set the foundation for their AI journey, allowing them to reap the benefits of AI in a controlled manner.”
Notes to editors
All LMA guidance documents, including the AI Adoption Toolkit, are purely illustrative and aimed at Lloyd’s managing agents, brokers, and other market participants. The practices referred to in such documents may not be applicable or correct in all circumstances and should not be regarded as definitive. Practitioners may reach different conclusions according to the specific circumstances of a risk, and it is for them to decide whether any practice referred to in a guidance document is appropriate or acceptable. The LMA does not protect its intellectual property rights over guidance documents, and neither the LMA nor any party involved in their preparation accepts any liability arising from reliance on them.
Media relations contacts
LMA:
Carole Porter, Head of Marketing and Communications | +44 20 3307 3947 | Email: carole.porter@lmalloyds.com
Omnia Partners:
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About the Lloyd’s Market Association
The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. 59 Lloyd’s managing agents and members’ agents are members of the LMA.
We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy. For more information visit: www.lmalloyds.com.