The LMA NexGen Claims Leadership Group is a shadow committee to the LMA Claims Committee, which operates as an Executive Board for claims within the Lloyd’s market. NexGen aims to increase engagement with the next generation of claims leaders at a time when the strategic priorities and objectives of Lloyd’s and the market would benefit from those who will live with the future, developing the future.

In this latest instalment of the NexGen Claims Leadership Group video series, members discuss the key skills and qualities that help claims professionals succeed in today’s Lloyd’s market.

Featuring:
Briony Healey, Senior Claims Adjuster, Markel International
Matthew Grottick, Assistant Claims Manager, Brit Insurance
Rebecca Hill, Claims Adjuster, IQUW
Harry Tucker, Claims Adjuster, AXIS Capital

The discussion explores the importance of communication, relationship building, technical knowledge and adaptability in claims roles, alongside the personal qualities that support career development in a fast moving and collaborative market environment.

This video is part of a broader LMA initiative to support leadership development and talent progression across the Lloyd’s market.

Watch the video below to hear their perspectives on the skills shaping the next generation of claims professionals.

Missed the previous videos in the series? Catch up on the NexGen Claims Leadership Group collection here.