loading...
logo

Committee

Sebastian Rolf

Senior Executive, Claims
Committee secretary

Katherine Fraser

Chair

Peter Payne

Deputy Chair

Key issues covered

The Claims Operations Leadership Group provides a representative forum that allows for the discussion of elevating the claims proposition through digital and/or process-driven enhancements, as well as tackling common issues across all business classes. It takes the lead in identifying and investigating related issues with an objective of producing solutions for the benefit of the market.

FCP

FCP is one of the key milestones for the Future at Lloyd’s Blueprint Two programme, which is digitalising the Lloyd’s market to make it better, faster, and cheaper. FCP gives managing agents (MAs) greater flexibility in their capital management and provides all participants with real-time visibility over claims payments, as well as a reduction in associated account and transactions fees.

Lloyd’s Lab Market Services

This initiative is being delivered in partnership between the Lloyd’s Lab, the LMA and LIMOSS, created specifically to address the market’s most pressing challenges through finding the best-in class insurtechs to solve their needs.

Blueprint Two

COLG is supporting the adoption of Blueprint Two and the wider claims community in its efforts to modernise and digitise the market.

Claims Operations Forum

COLG engages with and informs the wider claims operations community a few times a year via forums, surveys and networking events. Please reach out to the committee secretary or the chairs for further details.

LMA Claims Academy

The LMA Academy enhances the technical expertise of claims professionals within the Lloyd’s market. Its Claims Operations Management programme, developed in conjunction with COLG, is designed for claims professionals who are responsible for operational claims delivery and those who want to deepen their understanding of claims operations.

Upcoming events

For events hosted online, joining instructions will be emailed to all registered attendees closer to the date of the event no later than 24 hours prior to commencement.
View more events
The LMA's Cyber Claims Group invites you to two a session exploring the current landscape of cyber privacy litigation, class and mass arbitration actions in Rest of the World.
Join the LMA to learn about the doctrine of bad faith and the components of bad faith allegations in both the first-party and third-party context.
Janine Powell, Claims Director at the LMA, is speaking at this year's London Market Claims Conference.