LMA - Cyber Claims Group

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Cyber Claims Group

The LMA Cyber Claims Group provides a platform for claims practitioners to discuss common topics and issues of interest or concern to the cyber market. Reporting to the LMA Claims Committee, the group makes best practice recommendations for implementation across the cyber claims market.

Committees » Claims

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Committee

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Courtney Blinco

Senior Executive, Claims

Committee secretary

Carolyn Thomas

Chair

Ashley Burdon

Deputy Chair

Key issues covered

The group provides a representative forum to facilitate discussion of topical issues and common concerns within the cyber market. It advises and provides feedback to the LMACC and other LMA sector groups when cyber claims issues have wider implications across the London market. To address specific market issues or concerns, the Group establishes projects or sub-groups where appropriate.

Training initiatives

In collaboration with the LMA Academy, the group has developed training programmes designed to aid all levels of cyber professionals in managing and handling cyber risks. The flagship course, Cyber Foundation Programme, runs annually and is aimed at helping early talent to recognise and understand cyber threats and manage claims.

Cyber Claims Forum

The group hosts an annual Cyber Claims Forum, bringing together delegates from across the Lloyd’s market to explore emerging cyber trends, hear expert insights on systemic cyber events and examine their impact on claims handling. The forum supports knowledge sharing and equips attendees with the skills to respond effectively to evolving cyber risks.

UK Government Ransomware Legislative Proposals

The group contributed to the LMA’s response to the UK Government Ransomware Legislative Proposals, providing expertise on behalf of the claims market.

Committee insights

Co-Lead Claims Agreement (‘CLCA’) Guidance Update for LMA9186B

Claims Quarterly Update

My first month as a Claims Operations Apprentice at the LMA

Upcoming events

For events hosted online, joining instructions will be emailed to all registered attendees closer to the date of the event no later than 24 hours prior to commencement.

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California Fair Claims Settlement Practices Reg Sept

The California Fair Claims Settlement Practices Regulations apply to all insurance practitioners, whether doing business on an admitted, non-admitted or surplus lines basis.

How Examiners and Adjusters Can Use Forensic Meteorology in Hail, Wind and Hurricane Claims

The LMA Property Insurance Claims Group (PICG) invites you to an event discussing forensic meteorology.

What’s Hot in the US Crime and Cyber Markets

The LMA invites you to an event examining the key statistics, trends, issues and cases involving crime and cyber claims affecting financial and commercial institutions in the United States.

Useful links