loading...
logo

Committee

Courtney Blinco

Senior Executive, Claims
Committee secretary

Carolyn Thomas

Chair

Ashley Burdon

Deputy Chair

Key issues covered

The group provides a representative forum to facilitate discussion of topical issues and common concerns within the cyber market. It advises and provides feedback to the LMACC and other LMA sector groups when cyber claims issues have wider implications across the London market. To address specific market issues or concerns, the Group establishes projects or sub-groups where appropriate.

Training initiatives

In collaboration with the LMA Academy, the group has developed training programmes designed to aid all levels of cyber professionals in managing and handling cyber risks. The flagship course, Cyber Foundation Programme, runs annually and is aimed at helping early talent to recognise and understand cyber threats and manage claims.

Cyber Claims Forum

The group hosts an annual Cyber Claims Forum, bringing together delegates from across the Lloyd’s market to explore emerging cyber trends, hear expert insights on systemic cyber events and examine their impact on claims handling. The forum supports knowledge sharing and equips attendees with the skills to respond effectively to evolving cyber risks.

UK Government Ransomware Legislative Proposals

The group contributed to the LMA’s response to the UK Government Ransomware Legislative Proposals, providing expertise on behalf of the claims market.

Upcoming events

For events hosted online, joining instructions will be emailed to all registered attendees closer to the date of the event no later than 24 hours prior to commencement.
View more events
The Claims Operations Leadership Group invites members to an engaging panel discussion featuring representatives from leading WriteBack providers: DOCOsoft, Trax (Charles Taylor), Sequel (Verisk) and Guidewire.
Join us for a day dedicated to exploring the full range of tools and resources available through the Lloyd’s ISO Portal and the Lloyd’s Wordings Repository (LWR). Whether you are new to these platforms or looking to increase your knowledge, this session offers hands-on access and expert support throughout the day.
The LMA invites you to a forum discussing updates on developments related to LIC.